Shipping

At Sakura Global RS, we strive to ensure your order is delivered promptly and securely. Our Shipping Process outlines the steps we take to get your products to you in the most efficient manner.

1. Order Confirmation

• Order Received: Once you place an order, you will receive an order confirmation email with your order details.
• Processing Time: Orders are processed within 1-2 business days. During peak times, processing may take longer, but we will keep you informed.

2. Shipping Methods

We offer several shipping options to meet your needs:

• Standard Shipping: Typically takes 5-7 business days for delivery.
• Expedited Shipping: Typically takes 2-3 business days for delivery.
• Express Shipping: Typically takes 1-2 business days for delivery.

3. Shipping Rates

Shipping rates are calculated at checkout based on the weight of your order, the shipping method selected, and your delivery location. We offer free standard shipping on all orders.

4. Tracking Your Order

• Shipment Confirmation: Once your order has shipped, you will receive a shipment confirmation email with tracking information.
• Track Your Package: You can track your package using the tracking number provided in the shipment confirmation email. You can also log into your account on our website to view your order status and tracking details.

5. Delivery Times

• Standard Shipping: Orders typically arrive within 5-7 business days.
• Expedited Shipping: Orders typically arrive within 2-3 business days.
• Express Shipping: Orders typically arrive within 1-2 business days.

Please note that delivery times may vary based on your location, weather conditions, and other factors beyond our control.

6. International Shipping

We currently ship to [list of countries]. International shipping rates and delivery times will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

7. Shipping Restrictions

Certain items may have shipping restrictions due to size, weight, or destination. If there are any issues with shipping your order, we will contact you as soon as possible.

8. Missing or Delayed Orders

If your order has not arrived within the expected delivery time, please contact our customer service team at [Your Email Address] or [Your Phone Number]. We will work with the shipping carrier to locate your package and ensure it is delivered promptly.

9. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service team immediately. We will file a claim with the shipping carrier and arrange for a replacement or refund as needed.

10. Contact Us

If you have any questions or need assistance with your shipping, please contact our customer service team:

Sakura Global RS
No.32-1
Kamikyoraiseki
Hakushu cho
Hokuto Shi
Yamanashi Ken
Japan 
〒408-0318